Thank you for shopping with Raw Hair Solutions!

ALL SALES ARE FINAL, WE ACCEPT EXCHANGES ONLY (WITHIN 7 DAYS OF ORDER ARRIVING, *ALL ITEMS MUST BE IN ORIGINAL CONDITION; UNWASHED & UNUSED) 

*EXCHANGES WILL BE ASSESSED A 15% RESTOCKING FEE (NOT INCLUDING RETURN SHIPPING AND NEW RETURN SHIPPING FEES)

RAW HAIR SOLUTIONS INC. RESERVES THE RIGHT TO DENY ANY EXCHANGE. 

Your shipping address must match your billing address at the time of payment. If these two addresses don’t match your bank’s records, your order WILL NOT be shipped or processed. (IF YOU DO NOT FOLLOW OUR SHIPPING POLICY YOUR ORDER WILL/CAN BE CANCELLED AND WILL BE ASSESSED A 15% CANCELLATION FEE). 

Please email us:
information@rawhairsolutions.comfor further assistance.

 
Note: All students, active military or any other traveling profession, please EMAIL* us to bypass this policy.

 
AS OF SEPTEMBER 28th 2016: ALL DOMESTIC SHIPMENTS TAKE 5-8 BUSINESS DAYS (NO HOLIDAYS & NO WEEKENDS)

 
PLEASE EMAIL US *BEFORE ORDERING FOR EXPRESS SHIPPING OPTIONS


ALL INTERNATIONAL SHIPMENTS: 6-10 BUSINESS DAYS *FROM THE DAY WE SHIP

 
PLEASE ENSURE YOU ORDER IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED.


IF YOU ARE SEEKING CHANGES WITHIN YOUR ORDER, YOU WILL HAVE TO COMPLETE AN EXCHANGE AFTER* YOUR ORDER ARRIVES (ALL EXCHANGES WILL FOLLOW OUR EXCHANGE POLICY & FEES SHOWN ABOVE)

RAW HAIR SOLUTIONS TIPS, Q&A, POLICIES & PROCEDURES

Questions call (440) 252.2838

Shipping Return Policy